Registered Manager: Alexandra Dempster
Provider Name: Ashley Grange Nursing Home Limited
Care home beds: 55
Four People, Two Generations, One Family … who care.
Ashley Grange Nursing Home Ltd is a family-run business providing Nursing Care, Residential Care and Respite Opportunities to 55 adults. Typically, Residents (Service Users) are elderly, however, we also welcome younger adults and those with learning disabilities.
As a second generation family-run Nursing Home, we have the experience and stability of an established Home blended with a contemporary approach to its daily operations – the best of both worlds! The provision of good quality care does not stand still!
Our Registered Manager/Registered Nurse and her team, which consists of qualified Registered General Nurses, Registered Mental Nurses, Carers and Assistants, deliver care according to our Residents Care Plan and we will help our Residents to remain as self-reliant and independent as they would like, offering assistance where appropriate and when required.
“Generations change and with them their care expectations. Care needs change and with them we must evolve. Standards are modified and we must ensure we adhere. New initiatives and policies are released and we must ensure we are aware and mindful of them. It is already part of what we do, we are accustomed to these demands and we retain the care of the resident as our core focus.”
For more information and to arrange a visit please call Ashley Grange on 01725-512811 or email email@example.com
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place 10 and 11 October 2016. The first day of the inspection was unannounced.
One inspector and one expert by experience carried out this inspection. Experts by experience are people who have had a personal experience of care, either because they use (or have used) services themselves or because they care (or have cared) for someone using services.
The areas of expertise for the expert by experience during this inspection was care homes and dementia care.
Before we visited we looked at previous inspection reports and notifications we had received. Services tell us about important events relating to the care they provide using a notification.
During the last inspection in September 2015, we found breaches to some of the legal requirements in the areas we looked at.
We reviewed the Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.
We used a number of different methods to help us understand the experiences of people who use the service. This included talking with nine people who use the service and nine visiting relatives about their views on the quality of care and support being provided. During the two days of our inspection we observed the interactions between people using the service and staff.
We looked at documents that related to peopleâs care and support and the management of the service. We reviewed a range of records which included nine care and support plans, daily records, staff training records, staff duty rosters, personnel files, policies and procedures and quality monitoring documents. We looked around the premises and observed care practices.
We spoke with the registered manager, managing director, operations director and 11 staff including care staff, registered nurses, activities coordinator, quality assurance and training officer and staff from the catering department.
Last updated 01:05:53 19th Feb 2018 - Update Now
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