114 High Street
Cleveland TS6 9EJ
Telephone: (01642) 454224
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 30 May 2017 and was unannounced. This meant the provider and staff did not know we would be visiting. A second day of inspection took place on 7 June 2017 and was announced. The inspection team consisted of one adult social care inspector and an expert by experience. An expert-by-experience is a person who has personal experience of using or caring for someone who uses this type of care service.
We reviewed information we held about the service, including the notifications we had received from the provider. Notifications are changes, events or incidents the provider is legally obliged to send us within required timescales.
The provider completed a provider information return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.
We contacted the commissioners of the relevant local authorities, the local authority safeguarding team and other professionals who worked with the service to gain their views of the care provided by Astune Rise Nursing Home.
During the inspection we spoke with five people who used the service. We spoke with seven relatives of people using the service.
We looked at three care plans, medicine administration records (MARs) and handover sheets. We spoke with 10 members of staff, including the registered manager, trainee manager, care staff and other staff who worked at the service. We looked at two staff files, which included recruitment records. We also looked at records involved in the day to day running of the service.
Last updated 01:43:10 28th Nov 2017 - Update Now
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