Registered Manager: Nicole Hughes
Provider Name: Audley Care Ltd
Quality home care tailored to your needs.
Everyone has differing care needs. With Audley Care Darley Dale, you can have as little or as much as you want. We provide personal care, domestic support and health management services. No job is too small. We are on-call every minute of every day.
As one of the UK’s most respected care providers for older people, and a leader in its field, Audley is recognised, registered and regularly audited by the Care Quality Commission (CQC). Which means the carer you invite into your home is rigorously trained and highly qualified and our standard of care is second to none.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act.
This inspection took place on 29 June 2016 and was announced. The provider was given 48 hoursâ notice because the location provides a domiciliary care service and we needed to be sure that someone would be in. The inspection was carried out by one inspector.
Before the inspection we asked the provider to complete a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what it does well and improvements they plan to make. We looked at all the key information we held about the service which included notifications. Notifications are changes, events or incidents the provider must tell us about.
We spoke with four people who used the service. We spoke with the head of care and operations, the manager and four carers. After the inspection we spoke with three professionals who were involved with people who used the service.
We looked at care records of four people who use the service and other documentation about how the service was managed. This included policies and procedures, three staff recruitment records and records associated with quality assurance processes.
Last updated 09:28:20 21st Nov 2017 - Update Now
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