Audley Care Tunbridge Wells

Audley Care Tunbridge Wells

Audley Willicombe Park
Willicombe Park
Tunbridge Wells
Kent TN2 3UU

Telephone: (01892) 457824
Website: https://www.audleyretirement.co.uk/audley-care

Registered Manager: Joanna Foard
Provider Name: Audley Willicombe Limited

Care Types: Care in your HomeDementiaOlder PeoplePhysical DisabilitySensory Impairment


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Last updated 23 February 2017
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 19 December 2016 and was announced. The provider was given 24 hours’ notice because the location provides a domiciliary care service and we needed to be sure that someone would be in. One inspector carried out this inspection.

Before the inspection, the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We looked at the evidence we already held about the service. This included the last inspection report and notifications the provider had sent us. We also contacted the local authority to obtain their views about the service.

During the inspection, we spoke with the registered manager and one person who used the service. We reviewed six care records, three staff files and records relating to the management of the service including medicines, staff training, complaints, policies and quality assurance. After the inspection, we spoke with two people who used the service, three care staff and two relatives.

Last updated 01:54:51 14th Dec 2017 - Update Now

To view the latest inspection report compiled by the CQC please click here »

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