Stockton On Tees
Cleveland TS19 0DW
Telephone: (01642) 618818
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 3 May 2016 and was unannounced. This meant the registered provider did not know we would be visiting. The service was previously inspected in February 2015 and was meeting the regulations we inspected.
The inspection team consisted of two adult social care inspectors, a pharmacist inspector and a specialist professional advisor nurse.
We reviewed information we held about the service, including the notifications we had received from the provider. Notifications are changes, events or incidents the provider is legally obliged to send us within required timescales. We contacted the commissioners of the relevant local authorities and the local authority safeguarding team to gain their views of the service provided at this home.
During the inspection we spoke with four people who lived at the service and one relative. We looked at 10 care plans, medicine administration records (MARs) and handover sheets. We spoke with 10 members of staff, including the registered manager, the deputy manager, the area manager, care staff and members of the domestic, kitchen and maintenance staff. We also spoke with one external professional who works with the service. We looked at four staff files, including recruitment records. We also completed observations around the service, in communal areas and in peopleâs rooms with their permission.
Last updated 08:14:32 12th Dec 2017 - Update Now
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