Bluebird Care (Dudley, Wyre Forest and Malvern Hills) is a part of the nationwide Bluebird Care group.
The business provides domiciliary care services to customers in the region, but principally in Stourbridge, Halesowen, Kingswinford and Wall Heath.
Care that we provide can range from companionship visits, medication calls and shopping, through to personal care and all the way up to full live in 24 hour care. What all of our care packages have in common is that the person receiving the care is at the heart of what we do and everything is geared around helping people live their lives as fully as possible.
We are members of the UKHCA and are registered by the CQC
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To view the latest inspection report compiled by the CQC please click here »
These checks were carried out under the inspection model that CQC have used since 2009. These will gradually be replaced by the CQC's new ratings (see below).
All standards were being met when the CQC inspected the service. If this service has not had a CQC inspection since it registered with the CQC, judgement may be based on the CQC's assessment of declarations and evidence supplied by the service.
At least one standard in this area was not being met when the CQC inspected the service and the CQC required improvements.
At least one standard in this area was not being met when the CQC inspected the service and the CQC have taken enforcement action.
New inspection ratings
The CQC are moving to a new inspection model and rate services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding – the service is performing exceptionally well.
Good - the service is performing well and meeting the CQC's expectations.
Requires improvement – the service isn't performing as well as it should and the CQC have told the service how it must improve.
Inadequate – the service is performing badly and the CQC have taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended – there are some services which the CQC can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by the CQC and will be published soon.