Registered Manager: Karen Laker
Bluebird Care (Reigate) is a leading home care and live in care agency covering, Mid and East Surrey: Mole Valley District, Reigate and Banstead District and Tandridge District.
Our homecare is all about you.
Here at Bluebird Care our care workers provide support and assistance which enables you to continue your life at home. We offer a unique service of tailored care visits from 15 minutes to full live-in support. Our commitment to quality and ‘good old fashioned service’ has played an important part in positioning us as the foremost provider of in home care.
We provide a full range of high quality services to encourage independent living – allowing our customers to stay in their own homes. This includes personal care, light domestic housekeeping, shopping, accompanied trips out, meal preparation, companionship and assistance with medication, getting up and going to bed.
We also provide a sleep-in service and a live in care service. Our home care is entirely flexible and can range from short visits to check a customer has taken medication to 24 hour care, and anything in between. As needs change, so does our service and, your care plan can be altered to meet your needs at any time.
Some of the services we offer are:
A substantial part of the care we provide involves personal care. This may involve washing, dressing and assistance with hygiene. Our care workers are trained to provide these services whilst always respecting the dignity of the customer.
We specialise in assisting customers and their families to cope with the demands of all forms of dementia, and in particular Alzheimer’s. Our trained and patient carers are well versed in coping strategies and can provide an invaluable source of assistance, support and respite for those involved.
Live in care
Our live in carers provide a constant presence in the home which may be preferred by more vulnerable people and their families. All live in care is provided with the same level of supervision and oversight as our daytime care visits – a major source of comfort for our customers.
Sometimes it’s the little things that can make all the difference. Providing a fresh hot meal, clearing the laundry or cleaning the kitchen services. And sometimes it’s the company that comes with this service that’s most important. We take these aspects of home help just as seriously as our other areas of care.
Services for different needs
Our customers may be elderly or they may have learning disabilities or physical disabilities. For all our customers we are there to provide the support needed to stay independent and living at home.
We pride ourselves on high quality staff. The people who work for Bluebird Care are the lifeblood of our service and we only recruit those with a genuine passion for care. Every person is individually interviewed by a senior member of the team, has reference and DBS checks, and all are provided with comprehensive training.
- Personally interviewed
- References (including previous employers) are checked
- We carry out a check with the Disclosure and Barring Service (DBS)
- We check with the list for the Protection of Vulnerable Adults
- Everyone attends comprehensive Induction, Orientation and Manual Handling training courses
- All staff have either achieved or are working towards NVQ Care qualifications
- Everyone has regular review and supervision meetings to maintain quality of service
- Everyone is trained in Dementia Care and medication support
A dedicated office team offers the utmost levels of supervision for our care workers and support for our customers, whilst providing a valuable link to other healthcare professionals.
What our customers say:
“Thank you for your quiet caring manner … we are very grateful”
“Thank you for all your efforts to allow Mum to stay at home that bit longer”
Mr P. G.
- Treating people with respect and involving them in their care
- Providing care, treatment and support that meets people's needs
- Caring for people safely and protecting them from harm
- Quality and suitability of management
Bluebird Care (Reigate) is a domiciliary care agency providing care and support to a large number of people within their own homes across Surrey.
The service provide personal care, medication support, domestic help (meals and cleaning), and companionship.
Last updated 03:11:37 23rd May 2019 - Update Now
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