Registered Manager: Mrs. Vicky Hewer
Provider Name: Mutual Benefit Care Limited
At Bluebird Care we believe that happy carers are good carers.
We ensure that our staff arrive at your home well-rested and unruffled, with the skills and knowledge to do their very best for you.
We know how important it is to keep good working relationships, and ensure that your small team of carers keeps coming back to you on a regular basis.
Behind each team of carers is a network of expert staff, who are on hand to provide information and support to carers, customers, families and health professionals.
Following these simple rules, we have grown into a leading care at home provider, looking after the wellbeing of 150 people right across the county.
Working alongside families and individuals, we tailor our services to help our customers stay in control of their own care for as long as they are able to.
We deliver homecare and support services from Stroud to Stonehouse, Frampton on Severn, Saul, Slimbridge, Cam, Dursley, Nympsfield, Horsley, Nailsworth, Avening, Minchinhampton, Woodchester, Rodborough, Brimscome, Chalford, Bussage, Bisley, Slad, Painswick, Edge and Randwick.
Fees Guide: Approx £20 per hour
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, and to provide a rating for the service under the Care Act 2014.
This was the first inspection of Bluebird Care (Stroud and Cirencester). The inspection team consisted of one inspector.
Prior to the inspection we looked at the information we had about the service. This information included the statutory notifications that the provider had sent to CQC. A notification is information about important events which the service is required to send us by law. We reviewed the Provider Information Record (PIR). The PIR was information given to us by the provider. This is a form that asks the provider to give some key information about the service, tells us what the service does well and the improvements they plan to make.
We contacted three healthcare and social care professionals before the inspection and asked them to tell us about their experience of working with the staff from Bluebird Care. They provided us with positive feedback which we have included in the main report.
During the inspection we spoke with two company directors, the registered manager, the care coordinator and five care staff. We visited five people in their own home and met with the relative of one of them.
We looked at six peopleâs care records, four staff recruitment files and training records, key policies and procedures and other records relating to the management of the service.
Last updated 07:05:58 16th Oct 2017 - Update Now
To view the latest inspection report compiled by the CQC please click here »