Bluebird Care (Stroud and Cirencester)

Bluebird Care (Stroud and Cirencester)

3B Nelson Street
Stroud
Gloucestershire GL5 2HL

Telephone: (01453) 757937
Website: www.bluebirdcare.co.uk/stroud-cirencester/home

Registered Manager: Mrs. Vicky Hewer
Provider Name: Mutual Benefit Care Limited

Care Types: Care in your HomeDementiaLearning disability/autismOlder PeoplePhysical DisabilitySensory ImpairmentSupported Living - Learning Disability OnlyYounger Adults


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Overall
Outstanding

Read overall summary
Last updated 18 November 2017
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This comprehensive inspection took place on 30 June, 10 and 12 July 2017. The provider was given 72 hours notice of the inspection because the location provides a domiciliary care service and we needed to be sure that someone would be in. One inspector carried out the inspection which included a visit to the office of the service and visits to the homes of four people using the service. We also spoke on the telephone with one person using the service and the relative of another person. We also received the views of relatives of people using the service by e-mail.

We spoke with the registered manager, two of the directors, the care coordinator, the care supervisor and nine care staff. During our visit to the office we reviewed records for three people using the service and checked records relating to staff recruitment, support and training and the management of the service. Before the inspection the provider completed a provider information return (PIR) in March 2015. The PIR is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. Due to technical problems the information did not reach us. However the provider gave us a printed copy of their PIR submission during our inspection. Before this inspection we reviewed information we have about the service including notifications. A notification is a report about important events which the service is required to send us by law.

Last updated 11:35:21 12th Dec 2017 - Update Now

To view the latest inspection report compiled by the CQC please click here »

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