Registered Manager: Jerry James
Provider Name: Bramble Homecare Limited
Care Types: Care in your Home • Dementia • Drug or Alcohol Dependance • Learning disability/autism • Live-in Care • Mental Health • Older People • Physical Disability • Sensory Impairment • Younger Adults
Bramble Home Care is a family run business dedicated to offering support to people who want to stay in their own homes for as long as possible throughout Gloucestershire and Worcestershire from our offices in Tewkesbury, Worcester and Thornbury.
We are experienced in offering quality care and pride ourselves on the service that we provide to our clients.
Our Domiciliary Homecare service offers support to people who want to stay in their own home for as long as possible whether that is on a short or long-term basis. Our goal is to help our clients to maintain their independence and quality of life by offering a service that is tailor-made to meet their needs. We offer a range of services, including care for those with dementia and support for their carers; supporting those with learning difficulties; recovery from visits to hospital; domestic support; companionship; assistance with visits to GP’s or hospitals and support on trips out or simply enabling you to continue to maintain your social life.
Our aim is to develop a lasting relationship with our service users, to get to know them well and focus on the details that produce a tailor-made service.
Our staff are professional, skilled, committed and friendly and they provide person-centred quality care for our service users and also support and advice for their families.
We understand that most potential clients will want to meet us before using our services so we offer a free assessment which firstly allows us to get to know one another and also ensures that our services will be suitable for their needs. This meeting will usually take place where the care will be provided (usually the clients own home) and is completely free of charge and without obligation.
Please do not hesitate to contact us for further information.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 11 January 2017. We gave the service notice of the inspection because it is small and the registered manager is often out of the office providing support to people and staff. We needed to be sure that they would be in. The inspection was carried out by one inspector. We spoke with the registered manager and one member of staff. Following our inspection we spoke with twelve people using the service, seven relatives and five staff on the telephone. A second inspector made some of the telephone calls.
We reviewed records for three people using the service and checked records relating to staff recruitment, support and training and the management of the service. Before the inspection the provider completed a provider information return (PIR) in March 2015. The PIR is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. Due to technical problems more recent information submitted by the registered provider for the PIR was not available. Before this inspection we reviewed information we have about the service including notifications. A notification is a report about important events which the service is required to send us by law.
Last updated 12:54:08 22nd Sep 2017 - Update Now
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