29 Berryscroft Road
Middlesex TW18 1ND
Telephone: (01784) 459404
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The inspection took place on 13 and 18 September 2017 and was carried out by one inspector. The first day of the inspection was unannounced. We told the provider we would return on the second day to speak with people who lived at the home.
Before the inspection we reviewed the evidence we had about the service. This included any notifications of significant events, such as serious injuries or safeguarding referrals. Notifications are information about important events which the provider is required to send us by law. The provider had completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.
During the inspection we spoke with three people who lived at the home, the registered manager and two members of staff. We looked at the care records of two people, including their assessments, care plans and risk assessments. We checked records relating to staff recruitment, fire and health and safety. We looked at how medicines were managed and the records relating to this. We read the minutes of residents meetings and feedback from relatives and professionals. We looked at the registered managerâs audits and other quality monitoring checks.
Last updated 02:14:46 20th Jan 2018 - Update Now
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