Provider Name: A.G.E. Nursing Homes Limited
Care home beds: 45
Brockfield House, established in 1984, is a delightful home situated in the village of Stanwick, close to amenities and local transport.
The home has forty-five single bedrooms on two floors, the majority have en suite facilities including 14 single en suite bedrooms in the new extension.
Brockfield House specialises in the care of people living with the effects of long-term mental health problems and those living with dementia. It is the objective of the Home that residents shall live in a clean, comfortable and safe environment and be treated with respect and sensitivity to their individual needs and abilities.
Staff will be responsive to the individual needs of the residents and will provide the appropriate degree of care to assure the highest possible quality of life within the Home.
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We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The inspection took place unannounced on 18 September 2017.
The inspection team consisted of two inspectors and an expert by experience. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of service. The expert by experience for this inspection had experience of caring for and supporting older people living with dementia and mental health.
Before our visit we reviewed notifications the provider had sent to the Care Quality Commission about incidents that had occurred at Brockfield House. Notifications are events a provider has to tell us about, for example incidents that occur between people using the service or incidents where a person is threatened or harmed.
On the day of our site visit we spoke with seven people, four relatives and a life-long friend of a person. We observed how staff interacted with people. We spoke with the registered manager, two nurses, five care workers, an activities co-ordinator and the cook.
We looked at five peopleâs care plans and associated records. We reviewed information about the training and support staff received. We looked at two staff recruitment files to see how the provider operated their recruitment procedures. We reviewed records associated with the providerâs monitoring of the quality of the service. These included surveys and audits.
We contacted Healthwatch Northamptonshire, the local consumer champion for people using adult social care services, to see if they had feedback about the service.
Last updated 05:21:10 8th Dec 2017 - Update Now
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