Provider Name: Nellsar Limited
Care home beds: 50
Bromley Park Care Centre is a residential centre providing specialist 24-hour nursing care for elderly people with Dementia. It is a large Victorian house with two lounges and a third that has been transformed into a sensory lounge. All bedrooms are linked by a nurse-call system. Located in the centre of Beckenham near Bromley, the Home is easy to visit by either car or public transport.
Refurbished throughout to an extremely high standard in 2014, it offers outstanding amenities and is staffed by a dedicated and highly skilled team of Nurses and carers. The refurbishments include a host of new rooms, a new, bright and airy lobby, a visitors kitchenette, a new TV Lounge, a relatives room and an onsite Hair Salon.
Bromley Park’s large, secure garden has been specifically designed to ensure residents benefit from fragrant plants in a peaceful and therapeutic environment. The conservatory is also an ideal place for residents to sit and enjoy their regular musical entertainment, or get up for a dance.
We have a dedicated Activities team who ensure there is a great variety of daily and weekly activities for residents to enjoy, including regular visiting professional entertainers.
Residents are encouraged to take an active role in the Care Home through monthly meetings where they are given the opportunity to discuss important issues relating to their Home.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
We undertook this focused inspection of Bromley Park Nursing Home on 25 and 26 July 2017. This inspection was carried out to check that improvements to meet legal requirements following enforcement action taken after our comprehensive inspection on 7, 10 and 12 April 2017 had been made by the provider. We inspected the service against part of two of the five questions we ask about services: is the service safe and is the service well led. This is because the service was not meeting legal requirements in relation to parts of those questions at the last inspection and we had considered the risks sufficient to take enforcement action to address these areas.
This inspection was unannounced and was carried out by one inspector, a specialist advisor and an expert by experience on the first day. An expert-by-experience is a person who has personal experience of using or caring for someone who uses this type of care service. On the second day a single inspector returned to the service to complete the inspection.
Before the inspection we reviewed the information we held about the home, this included the providerâs action plan, which set out the action they would take to meet legal requirements. We spoke with the local authority who commissions the service and the local authority safeguarding team and used the information to help inform our planning.
During the inspection we spoke with people at the home, however, most people were unable to express a view about their care and support. We therefore observed the care provided in relation to the concerns found at the last inspection and tracked that this care met their recorded needs. During the inspection we spoke with four relatives, a visitor to the home, a visiting health professional and the visiting GP.
We also spoke with the chef, the maintenance person, the activities coordinator, four care workers, two senior care workers, two agency staff members, two nurses, the head of operations, the acting manager and the deputy manager. We looked at seven peopleâs care records. We also looked at records held by the service including audits and checks on the quality of the service provided.
Last updated 08:37:29 18th Oct 2017 - Update Now
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