Registered Manager: Charley, Catherine Mary
Provider Name: London & West Investments Limited
Care home beds: 70
Offering outstanding residential, nursing and dementia care, Brooklands houses happy and content residents. When you cross the threshold, the first thing you will notice is the wonderful homely feel the care home encapsulates. The home is housed in a tastefully decorated 18th century farmhouse with an incredibly warm and welcoming atmosphere.
Brooklands features stunning grounds, which are a mix of lawn, raised flowerbeds and allotments. It also overlooks fields where horses are reared. This provides a wonderful view from the dining rooms – bringing back happy memories for many a resident.
There are spacious elegant lounges and dining rooms on each floor, which serve an assortment of delicious and freshly prepared meals. Their specialty however, which proves incredibly popular with the residents, is the traditional best of British food.
The family feel is threaded through the three floors where residents and staff get along famously. There’s certainly never a dull moment at Brooklands, as it offers a fantastic programme of weekly planned activities and events. A designated activities co-ordinator is always on the lookout for inspiring ideas to put a smile on residents’ faces. From pottery and flower arranging to line dancing and 1950s parties, there’s something for everyone.
There are a variety of spaces for the residents to socialise in, like the bar, lounge and dining areas. A hairdressing salon offers pampering treatments, while the beautiful grounds are perfect for daily strolls and gardening.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
We undertook an unannounced focused inspection of Brooklands Nursing & Residential Home on 7 March 2017. This inspection was done to check that improvements to meet legal requirements planned by the provider after our November 2016 inspection had been made. The team inspected the service against two of the five questions we ask about services: is the service safe and is the service well led? This is because the service was not meeting some legal requirements. The inspection was undertaken by two inspectors and one inspector from our medicines team.
Before we carried out the inspection we reviewed the information we held about the service. This included statutory notifications that the provider had sent us since our inspection in November 2016. A statutory notification contains information about significant events that affect peopleâs safety, which the provider is required to send to us by law.
During our visit we spoke with the manager and deputy manager. We briefly spoke with a number of people who used the service, one nurse and one care assistant. We observed the care and support provided to people using the service and the lunchtime experience. The cleanliness of the home environment and equipment were also checked. A number of documents were reviewed and included fire prevention and protection records, quality monitoring audits, medicines administration records, training documents and risk assessments.
Last updated 02:03:51 11th Dec 2017 - Update Now
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