Byrnhill Grove Registered Care Home

Byrnhill Grove
Park Avenue
Ventnor
Isle of Wight PO38 1LR

Telephone: (01983) 852300

Care Types: Care HomeOlder People


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Last updated 25 February 2017
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

The inspection was unannounced and was carried out on 19 & 25 January and was completed by one inspector.

Before the inspection, the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and the improvements they plan to make. We reviewed the information in the PIR, along with other information that we held about the service including previous inspection reports and notifications. A notification is information about important events which the service is required to send us by law.

We spoke with seven people using the service and four visitors. We spoke with one healthcare professional and one social care professional. We observed care and support being delivered in communal areas of the home. We also spoke with five members of the care staff, the cook, the deputy manager, the registered manager and the nominated person.

We looked at care plans and associated records for six people using the service. We also looked at a range of records relating to the management of the home including three staff recruitment files, records of complaints/compliments, accidents and incidents, policies and procedures and quality assurance records.

The home was last inspected in November 2014 when no issues were identified.

Last updated 07:58:12 20th Feb 2018 - Update Now

To view the latest inspection report compiled by the CQC please click here »