Isle Of Wight PO30 5WB
Telephone: (01983) 216400
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on the 17 and 26 May 2017 and was announced. Notice was given because we needed to make sure that the people we needed to speak with were available. The inspection was carried out by one inspector.
Before the inspection we reviewed information we held about the service including previous inspection reports and action plans received from the provider.
We spoke with five people and two relatives of people who received a service from the agency, visited four people and viewed records held in their homes. We spoke with the provider, three office based staff and seven care staff. We looked at care plans and associated records for six people, staff duty records, staff recruitment and training files, policies and procedures and quality assurance records.
Last updated 11:14:13 21st Feb 2018 - Update Now
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