Casterbridge Manor

Casterbridge Manor

Acreman Street
Cerne Abbas
Dorchester DT2 7AL

Telephone: (01300) 341008
Website: www.casterbridgemanor.co.uk

Registered Manager: Tara Kahan

Care Types: Care Home with NursingDementiaMental HealthOlder PeoplePhysical DisabilitySensory Impairment


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Overall
Requires improvement

Read overall summary
Last updated 29 September 2017
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

The inspection took place on 19 and 22 June 2017 and was unannounced. The inspection was carried out by two inspectors and a specialist advisor on the first day and by a single inspector on the second day. The specialist advisor had a nursing background and knowledge and experience in training and general clinical skills.

Before the inspection we reviewed information we held about the service. We reviewed information the provider had included in their Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. In addition we looked at notifications which the service had sent us. A notification is the means by which providers tell us important information that affects the running of the service and the care people receive. We also spoke with local commissioners to obtain their views about the service.

During the inspection we spoke with twelve people who used the service and four relatives. We spoke with a social care professional and a two health professionals with knowledge of the service. We also spoke with thirteen members of staff and the registered manager. We used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experiences of people who could not talk with us.

We looked at a range of records during the inspection. These included eight care records and three staff files. We also looked at information relating to the management of the service including quality assurance audits, health and safety records, policies, risk assessments, meeting minutes and staff training records.

Last updated 04:53:47 16th Oct 2017 - Update Now

To view the latest inspection report compiled by the CQC please click here »

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