Registered Manager: Michelle Webster
Provider Name: Care UK Community Partnerships Ltd
Care home beds: 70
Cedrus House, Care UK’s luxury, modern, purpose-built care home, opened in Stowmarket in 2015.
The home provides a range of care services, from residential and nursing care to specialist care for older people living with dementia and short-term respite care.
The care team at Cedrus House focuses on enabling residents to get the very most out of every day, whatever their needs and abilities. They get to know each person individually and their families, and use this to put together a personalised care plan that will meet their needs, hobbies and interests.
On the ground floor you will find the home’s own coffee shop and hair salon. There is even a cinema room for residents to watch their favourite movies. On the top floor, balconies lead off from the lounge areas so that residents can enjoy some fresh air and a view of the gardens
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The inspection took place on 4 July 2016, was unannounced and undertaken by three inspectors, one specialist advisor who had knowledge and experience in nursing care, and one expert by experience. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of care service.
Before the inspection the provider completed a Provider Information Return [PIR]. This is a form which asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We also reviewed information we had received about the service such as notifications. This is information about important events which the provider is required to send us by law.
During the inspection we spoke with 19 people living at the service, 10 relatives, and three health professionals. We spoke with the registered manager, deputy manager, regional support manager, and 14 members of staff including care, catering and domestic staff. We also observed the interactions between staff and people.
To help us assess how peopleâs care needs were being met we reviewed 11 peopleâs care records and other information, including risk assessments and medicines records. We reviewed five staff recruitment files, maintenance files and a selection of records which monitored the safety and quality of the service.
Last updated 09:41:24 18th Jan 2018 - Update Now
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