Registered Manager: Mrs Gloria Draper
Provider Name: Nicholas James Care Homes Ltd
Care home beds: 27
CHARLES LODGE is a specially designed and built care home for the elderly,and is situated in a secluded yet easily accessible part of Hove. We are near to shops,all local amenities and the seafront is only a sea breeze away. we aim to provide to provide all the necessary care and attention in a secure homely environment. Our luxury 22 bed roomed accommodation offers all the facilities to ensure comfort and care.
Charles Lodge provides two lifestyle and leisure co-ordinators who work with our service users to encourage and participate with activities of their choice.
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We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the home, and to provide a rating for the home under the Care Act 2014.
The inspection took place on the 19 May 2016 and was unannounced. The inspection team consisted of one inspector and an expert by experience. An expert-by-experience is a person who has personal experience of using or caring for someone who uses this type of care home.
Prior to the inspection the provider had completed a Provider Information Return (PIR), this is a form that asks the provider to give some key information about the home, what the home does well and any improvements they plan to make. Other information that we looked at prior to the inspection included previous inspection reports and notifications that had been submitted. A notification is information about important events which the provider is required to tell us about by law. We used this information to decide which areas to focus on during our inspection.
During our inspection we spoke with eight people, three relatives and five members of staff. After the inspection we contacted a healthcare professional who visits the home on a regular basis. We reviewed a range of records about peopleâs care and how the service was managed. These included the individual care records for three people, medicine administration records (MAR), three staff records, quality assurance audits, incident reports and records relating to the management of the home. We observed care and support in the communal lounges and dining areas during the day. We also spent time observing the lunchtime experience people had and the administering of medicines.
The service was last inspected in May 2014 and no areas of concern were noted.
Last updated 07:18:24 18th Jan 2018 - Update Now
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