8 Cowfold Road
East Sussex BN2 5EN
Telephone: (01273) 273277
Registered Manager: Barnett, Richard John
Provider Name: Cheriton Homecare Limited
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 20 January 2017 and was announced. The provider was given 48 hoursâ notice because the location provides a domiciliary care service and we needed to be sure that the registered manager and other staff were available to speak to us on the day of the inspection. The inspection team consisted of one inspector.
Before the inspection we reviewed information we held about the service including, any notifications, (a notification is information about important events which the service is required to send to us by law) and any complaints that we had received. The provider had submitted a Provider Information Return (PIR) prior to the inspection. A PIR asks the provider to give some key information about the service, what the service does well and any improvements they plan to make. This enabled us to ensure we were addressing relevant areas at the inspection.
We received feedback from the relatives or legal representatives of four people who used the service. We interviewed two members of staff and spoke with the registered manager and other staff members. We received feedback from a health care professional. We looked at a range of documents including policies and procedures, care records for four people and other documents such as safeguarding, incident and accident records, medication records and quality assurance information. We reviewed staff information including recruitment, supervision and training information and we looked at the information systems and records relating to the management of the service.
This was the first inspection of the service since registration.
Last updated 07:19:22 18th Jan 2018 - Update Now
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