Provider Name: Ashmere Care Group
Care home beds: 40
Our purpose built residential home was opened in 1997 and has 40 fully furnished en-suite rooms. There is a large garden lounge which has French doors overlooking the maintained gardens. Upstairs there is a lounge for watching television and a library. We also have a resident cat called Molly.
The kitchen is well equipped and serves good home cooked meals, with special diets catered for.
We even have access to a heated swimming pool and spa with full facilities.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 24 and 28 November 2016. The first day of our inspection visit was unannounced. The inspection visit was carried out by one inspector, a specialist advisor in older personâs nursing care, and an expert-by-experience. An expert-by-experience is a person who has personal experience of using or caring for someone who uses this type of care service. The second day of our inspection was carried out by one inspector.
Before the inspection, we asked the provider to complete a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well, and improvements they plan to make. This was returned to us by the service.
Before our inspection visit we reviewed the information we held about the service including notifications the provider sent us. A notification is information about important events which the service is required to send us by law. For example, notifications of serious injuries or allegations of abuse. We spoke with the local authority and health commissioning teams, and Healthwatch Derbyshire, who are an independent organisation that represents people using health and social care services. Commissioners are people who work to find appropriate care and support services which are paid for by the local authority or by a health clinical commissioning group.
During the inspection we spoke with six people who used the service, and two relatives. We spoke with seven staff and the registered manager. We also spoke with the providerâs area manager. We looked at a range of records related to how the service was managed. These included six peopleâs care records (including their medicine administration records), three staff recruitment and training files, and the providerâs quality auditing system.
Not all of the people living at the service were able to fully express their views about their care. We used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us.
Last updated 11:31:25 20th Feb 2017 - Update Now
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