Cheshire CH1 6NE
Telephone: (01244) 434916
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
We visited the service on 18 February 2016. Our inspection was unannounced and the inspection team consisted of one adult social care inspector.
We spoke with five people who used the service and four of their family members. We also spoke with four members of staff, the deputy manager and the registered manager. We looked at the care records relating to four people who used the service, which included, care plans, daily records and medication administration records. We observed interaction between people who received support and staff.
Prior to the inspection we reviewed the information we held about the service including the Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We also reviewed other information we held about the service including notifications of incidents that the registered provider sent us since the last inspection, including complaints and safeguarding information. We contacted local commissioners of the service, the local authority safeguarding team and Health watch who had previously visited the service to obtain their views. No concerns were raised about the service. Healthwatch England is the national consumer champion in health and care and they have statutory powers to ensure the voice of the consumer is strengthened and heard by those who commission, deliver and regulate health and care services.
Last updated 12:21:01 28th Nov 2017 - Update Now
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