Culrose Residential Care Home

Culrose Residential Care Home

Norwich Road Dickleburgh Near Diss
Dickleburgh Near Diss
Diss
Norfolk IP21 4NS

Telephone: (01379) 741369
Website: www.careeast.co.uk

Registered Manager: Prest, Leanne
Provider Name: Jean Whitten Care Limited
Care home beds: 20

Care Types: Care HomeOlder People


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Last updated 14 April 2017
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

The inspection took place on 6 and 7 March and was unannounced. It was completed by one inspector.

Before the inspection, the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. The registered manager completed this and returned it when they needed to. We reviewed the content of this. We also looked at all the information we held about the service. This included information about events happening within the service and which the provider or registered manager must tell us about by law.

During our inspection visit, we observed how staff supported and interacted with people. We spoke with four people using the service and three visitors. We also spoke with the cook, cleaner, two members of the care team and the registered manager. We reviewed care records for four people and a sample of medicines records, which included three we checked in some detail.

We also checked a sample of records to do with the quality and safety of the service. After the second of our inspection visits, the registered manager sent us some additional information we had requested. This included a sample of checks on the safety of the service, staff training records and their process for consulting with people using the service.

Last updated 01:03:07 5th Dec 2017 - Update Now

To view the latest inspection report compiled by the CQC please click here »


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