Shropshire SY13 4NH
Registered Manager: Fisher, Carolyn Sandra
Provider Name: Akari Care Limited
Care home beds: 60
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 18 and 20 July 2016 and was unannounced.
The inspection team consisted of two inspectors, a specialist advisor in nursing and dementia care and an expert-by-experience. An expert-by-experience is a person who has personal experience of using or caring for someone who uses this type of care service.
We reviewed information we held about the service. We looked at our own system to see if we had received any concerns or compliments about the home. We analysed information on statutory notifications we had received from the provider. A statutory notification is information about important events which the provider is required to send us by law.
We asked the local authority and Healthwatch for any information they had which would aid our inspection.
We spoke with seven people receiving support, the manager, deputy manager, dementia lead, six care staff, two nurses, two relatives, regional manager, two visiting healthcare professionals and the activities co-ordinator. We viewed the care plans for eight people, including assessments of risk, consent and medicines. We saw records of quality checks completed by the provider, incident and accident records, resident and family engagement and compliments and complaints records.
Last updated 01:56:25 20th Sep 2017 - Update Now
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