96-98 Church Street
East Riding of Yorkshire HU7 4TD
Telephone: (01482) 826937
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This comprehensive inspection took place on 17 May 2017and was announced. The provider was given 24 hoursâ notice because the location was a supported living service and we needed to be sure someone was available to speak with us.
The comprehensive inspection was carried out by one adult social care inspector.
Prior to our inspection, we checked all the information which we had received about the service including notifications which the provider had sent us. Statutory notifications are notifications of events that occur within the service, which enable the Commission to monitor any areas of concern. We consulted with a member of staff from a local authority contracts officer in advance of our inspection and they told us they had no concerns about the service.
The registered manager completed a provider information return (PIR) prior to the inspection. A PIR is a form which asks the provider to give some key information about their service; how it is addressing the five questions and what improvements they plan to make. All of this information assisted us in planning the inspection.
On the day of our inspection, we spoke with three people who were receiving services, the operations manager, a house manager and two care workers. We examined two peopleâs care plans and checked two staff recruitment and training records. We reviewed records relating to the management of the service such as tenancy agreements, policies and procedures and the complaints policy.
Following the inspection we spoke with the nurse in charge of the learning disability team, who supported people with complex and challenging needs. We requested a copy of the statement of purpose and further information about auditing services following the inspection which was provided promptly by the provider and house manager.
Last updated 12:10:56 19th Feb 2018 - Update Now
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