Registered Manager: Knight, Linda
Provider Name: AMS Care Limited
Care home beds: 61
Gifford House is a purpose built care home, which caters for sixty-one residents with dementia and elderly people who require Nursing care.
The Home is divided into three units to care for those requiring dementia or frail elderly nursing care. Betts unit on the ground floor is devoted to caring for people who have nursing needs but who do not suffer with dementia. Radcliffe and Linford units are for people with dementia nursing requirements.
During the day each unit has a nurse in charge assisted by a minimum of three carers. At night the Home has two qualified members of staff on duty, assisted by four carers. Our aim is to work with residents, family members, social workers and health authority staff to make the move to Gifford House as smooth and comfortable as possible.
All of our rooms are fully furnished and have an en-suite facility equipped with a Nurse Call System. Common bathing facilities include towels, bathtubs, showers and assisted baths all supervised by care staff.
All lounges are equipped with a sound loop system and the lounge in each unit has a fully stocked kitchenette from which residents, relatives and carers can make drinks and snacks at any time.
The grounds to Gifford House extend around the Home and incorporate a large area laid to lawn, landscaped flower borders with various shrubs and rose arches. There are concrete paths leading around the property, several sections of which are wheelchair accessible. The rear exit doors to the Home lead out onto a large patio with tables and chairs where barbecues are often held.
Please feel free to contact us, for whatever reason, since it is our belief that Gifford House is the residents’ Home and that it is we, the staff and management, who are the guests.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014. This was a comprehensive inspection.
The inspection took place on 21 March 2017 and was unannounced. The inspection team consisted of two inspectors and an expert by experience. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service. One of the inspectors was a qualified nurse.
We reviewed all the information we had available about the service including notifications sent to us by the provider. This is information about important events which the provider is required to send us by law. We also looked at concerns we had received. Before the inspection, the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. All of this information helped us to plan what areas to focus our attention on for the inspection.
During the inspection we spoke with 14 people who lived at the service and 10 peopleâs relatives, friends and visitors. People who used the service had a range of different needs and ways of communicating. We therefore used informal observations to evaluate peopleâs experiences and help us assess how their needs were being met. We observed how staff interacted with people and with each other.
We spoke with the provider, the registered manager and the deputy manager. We also met with six care and nursing staff, one activity coordinator and the chef. We had contact with two health and social care professionals to find out their views on the service.
We looked at eight peopleâs care records and examined information relating to the management of the service such as recruitment, staff support and training records and quality monitoring audits.
For a more comprehensive report regarding this service, please refer to the report of our previous visit which was published on 29 January 2015.
Last updated 03:08:35 21st Feb 2018 - Update Now
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