Provider Name: Glenfield House Nursing Home Limited
Care home beds: 46
Glenfield is a privately run Nursing Home established in 1994 by the current owners. The home’s philosophy is to provide a service within a home-like environment, caring for the residents as we would wish our own parents to be cared for.
The Matrons and Deputy are supported by a team of 9 additional qualified nurses. There are always two registered nurses on duty on days + one on nights. The nursing staff are assisted on a daily basis by a team of Health Care Assistants, with a minimum of NVQ 2 standard, or working towards it, but most train towards Level 3.
The home provides activities by our in-house Activities Co-ordinator and include games, quizzes, crafts, bingo, puzzles, gardening, etc. We also have external entertainers providing sing-a-longs, gentle exercises, and shows for Easter and Christmas and other special occasions. We encourage all residents and their families to attend organised events.
We have a weekly visit from our hairdresser.
Glenfield received an overall rating of “Good” from our CQC inspection in June 2016.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This unannounced inspection took place on 10 February 2016. The inspection team comprised of one inspector and a nurse specialist advisor.
The provider had completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We reviewed the information we held about the home and looked at the notifications they had sent us. A notification is information about important events which the provider is required to send us by law. We also contacted the local authority and the local Clinical Commissioning Group for information.
During the inspection, we spoke with 11 people who lived at the home and three relatives. We spoke with four care staff, three nursing staff, the cook and the deputy manager. We used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us.
We looked at four records about peopleâs care and their medicine records, complaint files, falls and incidents reports, capacity assessments, staff meeting minutes, peopleâs feedback and checks completed by the registered manager and provider that related to peopleâs care and support.
Last updated 09:05:00 24th Mar 2017 - Update Now
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