29 Woodgates Lane
East Riding of Yorkshire HU14 3JR
Telephone: (01482) 632209
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The inspection of Godfrey Robinson took place on 2 and 22 October 2015 and was unannounced. The time between the two visits was due to the fact that we were informed about a contagious illness among people that used the service and staff on the first day we visited. That day was spent dealing with documentation and interviewing the manager only. We returned to speak with people and staff once they had all recovered from the outbreak.
The inspection was carried out by one Adult Social Care inspector. Information had been gathered before the inspection from notifications that had been sent to the Care Quality Commission (CQC), from speaking to the East Riding of Yorkshire Council (ERYC) that contracted services with Godfrey Robinson, and from people who had contacted CQC, since the last inspection, to make their views known about the service. The Care Quality Commission did not request a âprovider information returnâ (PIR) from the registered provider. A PIR is a form that asks the registered provider to give some key information about the service, what the service does well and improvements they plan to make.
ERYC told us they had no concerns about the quality of the service being provided. We received no comments from healthcare professionals.
All people that use the service have a wide range of physical disabilities, but for some their mental capacity is very good in that they are assessed as having full capacity to make decisions at all levels. These people are capable of making all choices and decisions for themselves. There is a small number of people whose capacity has been assessed as impaired and they are therefore in need of support with some daily choices and with all important life decisions.
We spoke with six people that used the service, two staff and the registered manager. We looked at care files belonging to three people that used the service and at recruitment and training files relating to three care staff. We looked at records and documentation relating to the running of the service; including the quality assurance and monitoring, medication management and premises safety systems that were implemented. We looked at staffing records, equipment maintenance records and records held in respect of complaints and compliments.
We observed staff providing support to people in communal areas and we observed the interactions between people that used the service and staff.Â We looked around the premises and looked at communal areas as well as peopleâs bedrooms, after asking their permission to do so.
Last updated 12:17:53 16th Feb 2018 - Update Now
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