North Yorkshire HG1 4SR
Telephone: (01423) 582736
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We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 1 March 2017 and was unannounced. The inspection was carried out by one social care inspector.
At the time of this inspection there were 35 people living at The Granby. We spoke with 10 people who used the service, two visitors, seven staff, the general manager, the unit manager and the regional manager. We visited the home and spent some time looking at documents and records that related to peopleâs care and support and the management of the service. We looked at 9 peopleâs care plans.
Before the inspection, the provider had completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We also reviewed all the information we held about the service. We contacted the local authority and Healthwatch. Healthwatch is an independent consumer champion that gathers and represents the views of the public about health and social care services in England.
Last updated 01:54:28 13th Nov 2017 - Update Now
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