The Granby – brighterkind

The Granby – brighterkind

Granby Road
Harrogate
North Yorkshire HG1 4SR

Telephone: (01423) 582736
Website: www.brighterkind.com

Registered Manager: Steve Gibson
Provider Name: brighterkind
Care home beds: 41

Care Types: Care Home with NursingOlder PeoplePhysical DisabilitySensory Impairment


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Overall
Requires improvement

Read overall summary
Last updated 28 January 2016

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

Prior to our inspection we reviewed the information we held about the service. This included any safeguarding alerts and outcomes, complaints, previous inspection reports and notifications that the provider had sent to CQC. Notifications are information about important events which the service is required to tell us about by law. The manager had also completed a Provider Information Return (PIR).The PIR is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.

This inspection took place on 22 and 23 September 2015 2015 and was unannounced.

The inspection was carried out by one inspector, a Specialist Professional Advisor and an expert by experience. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of care service.

We spoke with nine people who used the service, five relatives, the manager, operations manager and seven members of staff during the course of our visit.

We looked at seven people’s care records to see how their care was assessed and planned. We reviewed how medicines were managed and the records relating to this. We checked three staff recruitment files and the records kept for staff allocation, training and supervision. We looked around the premises and at records for the management of the service including quality assurance audits, action plans and health and safety records.

We contacted the local authority commissioners and Healthwatch to ask for their views and to ask if they had any concerns about the home. From the feedback we received no one had any concerns.

Last updated 02:39:05 19th Feb 2017 - Update Now

To view the latest inspection report compiled by the CQC please click here »

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