67 Station Road
Somerset TA19 9BQ
Telephone: (01460) 52760
Provider Name: Hazelwell Lodge Limited
Care home beds: 35
Hazelwell Lodge is an award winning Residential Care Home for the elderly situated in the parish town of Ilminster in South West Somerset. We are a family run business since 1987, for people with old age and dementia, with an aim to change people’s perception of care homes and how people view their autumn years.
We specialise in care for those who live with dementia. The home is designed to enable such residents to resume an appropriate and desirable way of living that deals with their individual needs on a personal level.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014
This inspection took place on 28 June 2017 and was unannounced. It was carried out by two inspectors. An assistant inspector carried out a Short Observational Framework for Inspection (SOFI) observation in one area. SOFI is a way of observing care to help us to understand the experience of people who could not talk to us.
Before the inspection we reviewed the information we held about the service. This included previous inspection reports and action plans, statutory notifications (issues providers are legally required to notify us about) other enquiries from and about the provider and other key information we held about the service.
During the inspection we spoke with 14 people who lived at the home, five visiting relatives and one visiting GP. We also spoke with six members of staff The registered manager was available throughout the day.
Some people were unable to fully express their views to us verbally because of their dementia. We therefore spent time observing care practices and interactions in communal areas. We observed lunch being served. We looked at a selection of records which related to individual care and the running of the home. These included four care and support plans, three staff files, a sample of medication administration records and records of meetings held at the home.
Last updated 04:13:27 21st Feb 2018 - Update Now
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