Registered Manager: Sharon Earnshaw
Provider Name: Westward Care Limited
Care home beds: 57
Tranquil and secluded, Headingley Hall Care Home sits in its own beautifully landscaped grounds and has a relaxed, refined ambience all of its own. As a leading regional care organisation, Westward Care appreciate that making the decision to live in a care home is seldom an easy one, and never forget that their residents are individuals with unique needs, wishes and aspirations. As a result, a highly skilled team of dedicated professionals take pride in delivering care that respects personal opinions and caters for personal tastes.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The inspection took place on the 8 & 12 May 2017 and the inspection was unannounced. We last inspected Headingley Hall Care Home in February 2016. At that inspection we found the service was in breach of one Regulation and we rated the service ârequires improvementâ overall.
The inspection team consisted of two adult social care inspectors.
Before the inspection we reviewed the information we held about the service. This included speaking with the local authority contracts and safeguarding teams and reviewing information received from the service, such as notifications. We asked the provider to complete a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.
We looked at how people were supported throughout the day with their daily routines and activities. We reviewed a range of records about peopleâs care and how the service was managed. We looked at four care records for people that used the service and five staff files. We spoke with six people, two relatives, one health care professional and four support workers as well as the deputy manager, administrator, director of nursing for the registered provider and the managing director. We looked at quality monitoring arrangements, rotas and other staff support documents including supervision records, team meeting minutes and individual training records.
Last updated 12:12:00 11th Dec 2017 - Update Now
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