Provider Name: Heatherwood Nursing Home Ltd
Care home beds: 22
A beautiful, small, family – run home…
Situated in the heart of Purley, Heatherwood provides exceptional nursing, residential & palliative care to 22 residents. We are a family run home that focuses on individual care and attention. As a small home we have the time and resources to ensure that each resident receives the very best in care and facilities.
Our Individual programmes, bespoke menus and a wide range of activities confirm time and again how happy residents and their families are to have chosen our beautifully appointed home. Heatherwood is indeed a home everyone would be proud to call their own.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
We inspected Heatherwood Nursing Home on 24 June 2015. The inspection was carried out by a single inspector and was unannounced. We previously inspected Heatherwood Nursing Home in August 2013 and found that it was meeting all the regulations we inspected.
Before the inspection we looked at all the information we held about the provider. This included their statement of purpose, routine notifications, the previous inspection report and the Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.
During the inspection we looked at five peopleâs care files and four staff files. We spoke with four people living in the home, three of their friends and relatives and six members of staff including the deputy manager and registered manager. We spoke with a member of the commissioning team from a local authority that commissions the service.
We looked at the serviceâs policies and procedures, and records relating to the maintenance of the home and equipment.
Last updated 08:37:31 18th Oct 2017 - Update Now
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