Heatherwood Nursing Home

47 Foxley Lane
Surrey CR8 3EH

Telephone: (020) 8660 6646
Website: www.heatherwood.org

Provider Name: Heatherwood Nursing Home Ltd
Care home beds: 22

Care Types: Care Home with NursingDementiaDrug or Alcohol DependanceLearning disability/autismMental HealthOlder PeoplePhysical DisabilitySensory Impairment

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Last updated 17 August 2015

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

We inspected Heatherwood Nursing Home on 24 June 2015. The inspection was carried out by a single inspector and was unannounced. We previously inspected Heatherwood Nursing Home in August 2013 and found that it was meeting all the regulations we inspected.

Before the inspection we looked at all the information we held about the provider. This included their statement of purpose, routine notifications, the previous inspection report and the Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.

During the inspection we looked at five people’s care files and four staff files. We spoke with four people living in the home, three of their friends and relatives and six members of staff including the deputy manager and registered manager. We spoke with a member of the commissioning team from a local authority that commissions the service.

We looked at the service’s policies and procedures, and records relating to the maintenance of the home and equipment.

Last updated 12:37:50 13th Dec 2017 - Update Now

To view the latest inspection report compiled by the CQC please click here »

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