1 Chapman Avenue
Buckinghamshire MK14 7NH
Provider Name: Bupa Care Homes (BNH) Limited
Care home beds: 40
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We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
We carried out a comprehensive inspection at Highclere Care Home on 11 January 2017. The inspection was unannounced and was carried out by one inspector.
Before the inspection we checked the information we held about the service, including data about safeguarding and statutory notifications. Statutory notifications are information about important events which the provider is required to send us by law.
We spoke with eight people and one regular visitor to the service. In addition we spoke with ten staff members that included a registered manager from another service who assisted us with the inspection. Also included in our discussions were the senior nurse, two nurses, four care workers, a hostess and the chef.
We reviewed the care records of six people who used the service to ensure they were reflective of peopleâs current needs. We examined five staff files and other records relating to the management of the service including, medication administration record sheets, staff rotas, training records and quality auditing records.
Last updated 02:08:37 21st Feb 2018 - Update Now
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