Honey Lane Care Home

Honey Lane Care Home

Honey Lane
Waltham Abbey
Essex EN9 3BA

Telephone: (020) 8879 6550

Registered Manager: Dean, Karen
Provider Name: Towertrend Limited
Care home beds: 41

Care Types: Care HomeDementiaOlder People


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Last updated 6 August 2016
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the home, and to provide a rating for the home under the Care Act 2014.

The inspection team consisted of two adult social care inspectors.

Prior to this inspection, we reviewed all the information we held about the home, including data about safeguarding and statutory notifications. Statutory notifications are submitted to the Care Quality Commission and tell us about important events that the provider is required to send us. We spoke with the local authority to gain their feedback about the care people received. At the time of our inspection there were no safeguarding concerns being investigated by the local authority. This helped us to gain a balanced view of what people experienced who accessed the home.

During our inspection, we used a method called Short Observational Framework for Inspection (SOFI). This involved observing staff interactions with people in their care during the inspection. SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us. We observed how staff interacted with people who lived at the home. We observed how people were supported during meal times and during individual tasks and activities.

During the inspection we spoke with five people who lived at the service, five relatives, and six members of staff and the registered manager. We also spoke to a visiting community matron and district nurse.

We checked documents in relation to five people who lived at the service and five staff files. We reviewed records about staff training and support, as well as those related to the management and safety of the home

Last updated 06:18:55 14th Dec 2017 - Update Now

To view the latest inspection report compiled by the CQC please click here »

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