Houndswood House – brighterkind

Houndswood House – brighterkind

Harper Lane
Hertfordshire WD7 7HU

Telephone: (01923) 708592
Website: www.brighterkind.com/houndswood-house/

Registered Manager: Deby O'Hare
Provider Name: brighterkind
Care home beds: 50

Care Types: Care Home with NursingDementiaOlder PeoplePhysical DisabilitySensory Impairment

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Requires improvement

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Last updated 25 February 2016

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2014 and to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 7 January 2016 and was carried out by two inspectors. The inspection was unannounced and had been brought forward in response to concerns received at the CQC. Before our inspection we reviewed information we held about the service including statutory notifications relating to the service. Statutory notifications include information about important events which the provider is required to send us.

During the inspection we spoke with four people who lived at the service, four relatives, a visiting health care professional, four members of staff, the deputy manager and registered manager. We received feedback from health and social care professionals who visited the home. We viewed six people’s support plans and looked at safeguarding records, monitoring records and audits, cleaning schedules and accident/incident records. We observed staff interactions with people and saw how care was provided to people.

We used the Short Observational Framework for Inspection (SOFI). SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us due to complex health needs.

Last updated 08:51:24 21st Mar 2017 - Update Now

To view the latest inspection report compiled by the CQC please click here »

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