Registered Manager: Deby O'Hare
Provider Name: brighterkind
Care home beds: 50
Houndswood House Care Home provides quality care based on respect for the residents, their right to make choices, maintain dignity and receive the best of care to suit individual needs.
The home offers nursing, dementia, respite, and palliative care and has been tastefully decorated throughout with individual décor in each bedroom to meet the requirements and needs of each individual resident.
The staff are highly qualified and motivated enabling them to meet the needs of the residents. Each resident has an individual care package, specifically planned to reflect his or her personal needs and choices.
The activities co-ordinator organises a wide range of daily activities both in and out of the home, while outside entertainers visit the home on regular basis. Our Recreation and Activities team oversee everything from chair basketball and bingo to dog shows and dancing. If it’s sunny we try and get outside, so everyone can appreciate the best of the day.
For us, every day is a new opportunity. To engage, encourage and appreciate. To be there when it matters. Involved in all the little moments of kindness that help make life feel brighter. When sharing time, conversation and activities means everyone contributes something different. By sharing a little love, every day, we help those we care for to love every day.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2014 and to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 7 January 2016 and was carried out by two inspectors. The inspection was unannounced and had been brought forward in response to concerns received at the CQC. Before our inspection we reviewed information we held about the service including statutory notifications relating to the service. Statutory notifications include information about important events which the provider is required to send us.
During the inspection we spoke with four people who lived at the service, four relatives, a visiting health care professional, four members of staff, the deputy manager and registered manager. We received feedback from health and social care professionals who visited the home. We viewed six peopleâs support plans and looked at safeguarding records, monitoring records and audits, cleaning schedules and accident/incident records. We observed staff interactions with people and saw how care was provided to people.
We used the Short Observational Framework for Inspection (SOFI). SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us due to complex health needs.
Last updated 08:51:24 21st Mar 2017 - Update Now
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