Registered Manager: Karen Temple
Provider Name: Mr. Liakatali Hasham
Care home beds: 42
Offering an exclusive, individual lifestyle, Kings Lodge Nursing Home is an exceptional, purpose built facility designed to offer home comforts in a modern environment. Set in the quiet village of Byfleet, Kings Lodge is conveniently located close to the M25 and A3. Here, it is our aim to transform people’s lives through the delivery of high quality services in a friendly, home-like environment.
Set in a quiet location, in its own beautifully landscaped gardens, Kings Lodge Nursing Home has 42, beautifully furnished, modern, single rooms. All rooms come fully equipped with en-suites, flat-screen TVs with Freeview and direct dial telephones. Choose to stay on the ground floor and enjoy direct access, via your own private patio doors, to internal courtyards and exquisite gardens. Opt to stay on the first floor and indulge in far-reaching views of the courtyards and gardens below.
Using a “person-centred” approach based on leading theory in current Dementia practice, we work with families, to create a Life Story for each resident. This allows us to get to know each individual’s personal history whilst helping to revisit memories and experiences of by-gone eras. This, coupled with the superior care delivered by our registered manager and dedicated team of nurses and health care staff, ensures that all residents receive 24-hour care and support whilst maintaining privacy, choice, dignity and independence.
Our team, consisting of the Home Manager and carefully selected registered and auxiliary nurses, work alongside our doctors and consultants to ensure the best quality of life for our residents. Excellence in the provision of care and services is achieved through continuous training from external experts and quality improvement.
- Individually tailored activities and outings
- On-going Palliative Care training
- Choice of five lounges, al-fresco and private dining
- Freshly prepared meals catering for individual diets
- Hair dressing salon and nail bar
- Residents’ computer, fully equipped with webcam & Skype
- Choice of single, en-suite rooms
- Option of direct dial telephones and flat screen TVs
- Within easy reach of Byfleet town centre
Fees Guide: From £1020
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 31 March 2017 and was unannounced. The inspection was carried out by three inspectors and a specialist nursing advisor.
Before the inspection we reviewed the evidence we had about the service. This included any notifications of significant events, such as serious injuries or safeguarding referrals. Notifications are information about important events which the provider is required to send us by law. The provider had returned a Provider Information Return (PIR) on 10 March 2017. This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We reviewed the PIR before our inspection to ensure we addressed any areas of concern.
During the inspection we spoke with nine people who lived at the home and two relatives. We used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not tell us about their experience directly. We spoke with nine staff, including the manager, deputy manager, nursing, care and catering staff.
We looked at the care records of four people, including their assessments, care plans and risk assessments. We looked at how medicines were managed and the records relating to this. We looked at five staff recruitment files and other records relating to staff support and training. We also checked records used to monitor the quality of the service, such as the providerâs own audits of different aspects of the service.
After the inspection, we received feedback from one relative and one social care professional via email.
Last updated 05:56:38 18th Jan 2018 - Update Now
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