285-289 Whalley Road
Clayton le Moors
Lancashire BB5 5QU
Telephone: (01254) 871442
Provider Name: Regal Care Trading Ltd
Care home beds: 8
Le Moors is a residential home for people with learning disabilities. Barbara is the registered manager. She has worked in care for 30 years and is a RLDN and has BA (hons) Health Studies and Higher Certificate in Profound and Complex Learning Disabilities and Level 5 in Business and Management.
We employ 10 Support Workers and a handyman. All staff are trained or undergoing training in NVQ at level 2, 3 and 4
We have 8 single bedrooms located on two floors the first floor is served with a lift. All have vanity areas and telephone and TV points in the room.
All bedrooms and communal areas are connected to a nurse call system for the services users’ safety.
The bedroom doors are fitted with locks and there is lockable storage in the rooms
We have a large lounge with dining area and a quiet room which also becomes a sensory room. We have a newly fitted disabled bathroom with a wet area on the 1st floor and on the ground floor a walk in wet room and a newly fitted disabled toilet.
We have a rear garden which is accessible to all.
We have a car park and good transport links into the town.
We strife to keep the home warm and friendly and all staff are approachable. We encourage the service users to make their bedrooms personal and will help them to achieve this
The service users all have different needs and we will always assess the new users to ensure we can meet their needs.
We offer a wide range of activities inside the home and away. We help the service users to reach their potential so they have as much independence as is possible.
We welcome Health Professionals to the home and work well with them. The chiropodist visits every 6 weeks.
We have an hairdresser who visits when appointments are arranged and also will escort the service user to a hair salon if needed
We respect the services users to the right privacy dignity. We encourage them to live as independently as possible.
We positively encourage them to choices and involvement into how the home is managed and welcome suggestions from family and friends.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service and to provide a rating for the service under the Care Act 2014.
The inspection took place on 15 and 16 May 2017and was carried out by one adult social care inspector.
Before the inspection, the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.
Prior to the inspection we reviewed information we had received about Le Moors, including statutory notifications received from the service and concerns. We also reviewed previous inspection reports.
We contacted five health and social care agencies who were involved with the service for their comments, including a district nurse team, a social worker and a community nurse from the local learning disability team. We received responses from three of the agencies who provided positive feedback about the service. We also contacted Lancashire County Council contracts team for information, who advised that they did not have any concerns about the service.
During the inspection we spoke with one person who lived at Le Moors, two relatives, three support staff, the registered manager and the regional manager. We also spoke with the operations director for the service provider, who was present during the first day of the inspection. Following the inspection we contacted a further three relatives by telephone to gain feedback about the service. We observed staff providing care and support to people over the two days of the inspection and reviewed the care records of two people who lived at the service. We also looked at service records including staff recruitment, supervision and training records, policies and procedures, complaints and compliments records, records of audits completed and fire safety and environmental health records.
Last updated 09:11:58 21st Nov 2017 - Update Now
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