Royal Mencap Society – Hull Domiciliary Care Agency

KC Lightstream Stadium
Preston Road
Hull
East Riding of Yorkshire HU9 5HE

Telephone: (01482) 379510

Care Types: Care in your HomeLearning disability/autism


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Last updated 14 April 2016
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the registered provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 9 and14 March 2016 and was announced. The inspection was completed by one adult social care inspector.

The local authority safeguarding and quality teams and the local NHS were contacted as part of the inspection, to ask them for their views on the service and whether they had any on-going concerns. We also looked at the information we hold about the registered provider.

We spoke with eight staff including the registered manager and administration staff.

We looked at four care files which belonged to people who used the service. We also looked at other important documentation relating to people who used the service such as incident and accident records and medicines administration records (MARs). We looked at how the service used the Mental Capacity Act 2005 to ensure that when people were deprived of their liberty or assessed as lacking capacity to make their own decisions, actions were taken in line with the legislation as it applied to people who lived in the community.

We looked at a selection of documentation relating to the management and running of the service. These included three staff recruitment files, the training record, staff rotas, supervision records for staff, minutes of meetings with staff and people who used the service, safeguarding records and quality assurance audits.

Last updated 12:10:57 19th Feb 2018 - Update Now

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