Mildenhall Lodge

Mildenhall Lodge

St John's Close
Suffolk IP28 7NX

Telephone: 0333 321 1971

Registered Manager: Katy Hughes
Provider Name: Care UK Community Partnerships Ltd
Care home beds: 60

Care Types: Care Home with NursingDementiaOlder PeoplePhysical Disability

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Last updated 20 April 2016
‘We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.’

The inspection took place on the 3 February 2016 and the inspection was unannounced.

The membership of the inspection team consisted of two inspectors and an expert-by-experience. ‘An expert-by-experience is a person who has personal experience of using or caring for someone who uses this type of care service.’ Our expert had experience in dementia care. Prior to our inspection we gathered information already held about the service including feedback from relatives, notifications, which are important events the service are required to tell us about, and previous inspection reports.

During our inspection each inspector based themselves on one of the three units to cover the whole home. We observed care being provided, looked at four care plans, staff records and other records relating to the management of the business. We carried out a medication audit and looked at medicine records We spoke with 15 people using the service, ten relatives, eleven staff including care staff, senior staff, ancillary staff catering and domestic staff and we spoke with one health professional.

Last updated 02:45:33 16th Jan 2018 - Update Now

To view the latest inspection report compiled by the CQC please click here »

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