Mill House

Barley Mill Road
Shotley Bridge
Durham DH8 8SE

Telephone: (01207) 509274

Care Types: Care HomeLearning disability/autismSensory ImpairmentYounger Adults

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Last updated 18 August 2015

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 12 and 14 May 2015 and was unannounced.

The inspection was carried out by two adults social care inspectors.

Before our inspection we reviewed all the information we held about the service. We looked at information used to register the service and if there were any notifications received by the Care Quality Commission. We also spoke with the local commissioners and Healthwatch. No concerns were raised by these organisations. Following the inspection we spoke with the Infection Prevention and Control team who confirmed they had visited the home and action had been taken to reduce the risk of infection spreading.

During the inspection we spoke with the registered manager, two senior carers and two care staff and a relative. We looked at four people’s care records. We reviewed four staff files and carried out observations of staff and people working in the service.

Before the inspection we did not ask the provider to complete a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they planned to make.

Last updated 06:44:21 7th Dec 2017 - Update Now

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