11-14 Comberton Road
Worcestershire DY10 1UA
Provider Name: Far Fillimore Care Homes Ltd
Care home beds: 43
Twenty-four hour cover is provided by a qualified, experienced and committed care team specifically recruited for their sensitivity, dedication and professional expertise in this area of care. All specialist equipment is available.
All Majesticare’s Homes put Residents’ choices first, and at Nightingale Court you are free to eat your meals in our dining rooms or in your own room. We are happy to provide meals for visitors as well. Our fresh home-cooked food is nutritionally balanced and we cater for special requirements such as vegetarian or soft foods.
All our rooms have television points, a lockable facility for valuables, a nurse call alarm and smoke detectors.
There is a dedicated activities organiser who arranges a lively social calendar including arts, entertainment, exercise, trips such as shopping, and events in the Home. We also arrange regular visits from Hairdressers, chiropodists, dentists, opticians, local GP’s, and a range of other professionals.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 14 and 15 September 2015 and was unannounced.
The inspection team consisted of one inspector and a specialist advisor in nursing care for people with mental health needs including dementia.
We checked the information we held about the service and the provider. This included notificationâs received from the provider about deaths, accidents and safeguarding alerts. A notification is information about important events which the provider is required to send us by law.
We requested information about the service from the local authority. They have responsibility for funding people who use the service and monitoring its quality. In addition to this we received information from Healthwatch who are an independent consumer champion who promote the views and experiences of people who use health and social care.
We spoke with six people who lived at the home, five relatives, the registered manager and the deputy manager and four staff. We also spoke with a lead district nurse and an advanced nurse practitioner who has the skills to assess and diagnose peopleâs health and medicine needs.
We saw the care and support people received from staff in the communal areas of the home. We also used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us.
We looked at four peopleâs care and risk records which related to consent, medicines and assessments of peopleâs needs and identified risks in some aspects of their care. We also looked at the daily recording made by staff for handover meetings together with other records and documentation which included three staff recruitment records and quality checks of aspects of the services people received made by the registered manager and provider.
Last updated 09:04:36 17th Jan 2018 - Update Now
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