Paxton Hall Care Home

Paxton Hall Care Home

Rampley Lane
Little Paxton
St Neots
Cambridgeshire PE19 6NY

Telephone: (01480) 213036
Website: www.paxtonhall.co.uk

Registered Manager: Susan Crisp
Provider Name: Kelam Health Care Limited
Care home beds: 39

Care Types: Care HomeDementiaMental HealthOlder People


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Last updated 11 July 2017
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 27 June 2017 and was unannounced. The inspection was carried out by one inspector and an expert by experience. An expert-by-experience is a person who has personal experience of using or caring for someone who uses this type of care service.

We looked at information we held about the service and reviewed notifications received by the Care Quality Commission (CQC). A notification is information about important events which the service is required to send us by law. The registered provider completed a Provider Information Return (PIR). This is a form that asks the registered provider to give some key information about the service, what it does well and improvements they plan to make.

We spoke with nine people to gain their views of the service. We spent time observing the care provided by staff when assisting people during the day.

We also spoke with four relatives, a healthcare professional and a GP to obtain their views about the service provided at Paxton Hall.

We looked at records in relation to two people’s care. We spoke with the registered manager, two deputy managers, three care staff, a supervisor and the cook. We looked at records relating to the management of risk, medicine administration, staff recruitment, training and systems for monitoring the quality of the service.

Last updated 06:26:34 6th Dec 2017 - Update Now

To view the latest inspection report compiled by the CQC please click here »

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