Provider Name: Cornwall Care Limited
Care home beds: 35
We care for people with dementia and those seeking residential accommodation, doing our best to help them live their lives as independently as possible. We get to know what everyone enjoys and incorporate these activities into our themed evenings and events.
Penberthy encourages independence and choice for our residents. We have a wonderful team who love their roles and we always welcome relatives and friends to our home. Our aim as a team is to provide the very best care in a supportive and dignified environment.
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We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The inspection took place on 16 June 2016. The inspection was carried out by two adult social care inspectors. Before the inspection we requested and were provided with a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. This included past reports and notifications. A notification is information about important events which the service is required to send us by law.
Before the inspection, we reviewed the information we held about the service. This included past reports and notifications. A notification is information about important events which the service is required to send us by law.
We spoke with the manager and deputy manager. The chief executive officer and operational manager joined the management team for feedback at the end of the inspection at the service.
We spoke with two people who lived at the service and three family members. Not everyone we met who was living at Penberthy was able to give us their verbal views of the care and support they received due to their health needs.
We looked around the service and observed care and support being provided by staff. We looked at three peopleâs records of care. We looked at three staff files, medicine records and records used in relation to the running of the service.
Prior to and during the inspection we asked five professionals for their view of the service.
Last updated 10:59:34 18th Jan 2018 - Update Now
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