Registered Manager: April Woodard
Provider Name: St. Vincent's And St. George's Association
St Vincent’s and St George’s Association is a charity based, and working in Gloucestershire to provide a comprehensive range of care and support services to those with disabilities, complex needs, health conditions and older people.
- We are a local organisation with a long established history of providing high quality care & support in the community.
- We operate on a not-for-profit basis and this ensures competitive rates for those who use our services.
- We have a range of services and offer residential care, supported living, day activities along with care and support at home through our domiciliary service.
- As a registered charity we are focussed on providing the best life possible for our beneficiaries and provide person-centred care.
- We aim to offer a range of high quality care and support services to the community.
- We place the needs and aspirations of the people we support to ensure a truly person centred plan for a more fulfilling life.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The inspection took place on 19, 20 and 21 January 2016 and was announced. The provider was given notice because the location provides a domiciliary care service and we needed to be sure that someone would be in. One inspector and an expert by experience carried out this inspection. An expert-by-experience is a person who has personal experience of using or caring for someone who uses this type of care service. The expertâs area of expertise was learning disability. Before the inspection, the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We also reviewed information we have about the service including notifications. A notification is a report about important events which the service is required to send us by law. We had also received information from a local commissioning team.
As part of this inspection we spoke with six people using the service, a relative, the registered manager, a trustee from the board of directors, two care co-ordinators, nine care staff and the training lead. We reviewed the care records for three people including their medicines records. We also looked at the recruitment for two staff, training records and quality assurance systems including health and safety records. We observed the care and support being provided to two people. We contacted nine health and social care professionals.
Last updated 11:25:21 18th Jan 2018 - Update Now
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