Reedsfield Care Ltd is a Domiciliary Care Agency which has been established to respond to the needs of our service users on a 24-hour basis. Our service users are those who, because of increasing age or disability, find it difficult to cope with domestic responsibilities and their own personal care needs.
We are an independent care agency providing care to our service users in their own home environment on a one-to-one basis. Our services are designed for Adults or elderly persons who are physically frail or housebound or with mental disability, Complex or Sensory issues and are undertaken by our team of highly trained and experienced specialist staff.
We provide care services to both the private and public sectors, and your needs for care and support are identified through an assessment; this may involve the Care Manager from the Local Authority. We operate within Surrey and Surrounding areas.
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These checks were carried out under the inspection model that CQC have used since 2009. These will gradually be replaced by the CQC's new ratings (see below).
All standards were being met when the CQC inspected the service. If this service has not had a CQC inspection since it registered with the CQC, judgement may be based on the CQC's assessment of declarations and evidence supplied by the service.
At least one standard in this area was not being met when the CQC inspected the service and the CQC required improvements.
At least one standard in this area was not being met when the CQC inspected the service and the CQC have taken enforcement action.
New inspection ratings
The CQC are moving to a new inspection model and rate services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding – the service is performing exceptionally well.
Good - the service is performing well and meeting the CQC's expectations.
Requires improvement – the service isn't performing as well as it should and the CQC have told the service how it must improve.
Inadequate – the service is performing badly and the CQC have taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended – there are some services which the CQC can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by the CQC and will be published soon.