62 Cheltenham Road
Worcestershire WR11 2LQ
Telephone: (01386) 442783
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 18 November 2015 and was unannounced. The inspection team consisted of one inspector.
As part of the inspection we reviewed information we held about the service including statutory notifications that had been submitted. Statutory notifications include information about important events which the provider is required to send us by law.
We spoke with three people who used the service. We also spoke with one care staff, the deputy manager and the registered manager. We looked at two peopleâs care records and medication records. We also looked at staff schedules, complaints and compliments, three staff recruitment record and relativesâ surveys.
Last updated 06:42:41 18th Jan 2018 - Update Now
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