Rutland LE15 6RP
Telephone: (01572) 722350
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 7 June 2017 and was announced. The provider was given 48 hoursâ notice because the location provides a domiciliary care service for a small number of people and we needed to be sure that someone would be in.
The inspection was carried out by an inspector.
Before our visit we reviewed information we had received from and about the service since our last inspection.
During our inspection we spoke with both people who used the service and their relatives. We spoke with a social care professional who was visiting one of those people at the time of our inspection. We spoke with the registered manager, deputy manager, a team leader who was responsible for coordinating the care and support to the two people, a nurse and two care workers who regularly supported the people.
We looked at two peopleâs care plans and associated records. We reviewed information about support staff received through training and supervision. We reviewed records associated with the providerâs monitoring of the quality of the service. These included surveys and audits.
We contacted the local authority within which the service is located and Healthwatch Rutland, the local consumer champion for people using adult social care services, to see if they had feedback about the service.
Last updated 09:59:44 28th Nov 2017 - Update Now
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