Provider Name: Ashmere Care Group
Care home beds: 26
At Smalley Hall, we aim to provide a peaceful, friendly atmosphere.
Residents are encouraged to remain as independent as possible and are encouraged to make the house a home for life.
Activities are arranged daily by our onsite Activities Co-ordinator. There are opportunities to pursue hobbies and to help with gardening if you wish.
Its a home from home with support when you need it from our professional and caring house staff and volunteers.
With only 27 residents when full you can be sure that the attention to detail at Smalley Hall is second to none. Our well trained staff feel more like family as they are such a close knit team.
Our Care Homes provide 24 hour personalised care along with a wide range of services and facilities tailored to your needs. As a resident you can be sure you will continue to have access to health, leisure and community services.
Smalley Hall began its life as a coach house which stands alongside the original hall. It is a Grade II listed building category due to its relationship with the Hall.
The building was purchased in 1988 and converted into a Care Home.
It has 25 bedrooms, 23 single rooms, 8 of which benefit from en-suite facilities. There are also 2 double rooms.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 27 October and 5 November 2015. The first day of the inspection was unannounced. The inspection was carried out by two inspectors and an Expert by Experience. An expert-by-experience is a person who has personal experience of using or caring for someone who uses this type of care service. Our expert-by-experience for this inspection had experience of caring for older people with physical health needs. They also had experience of supporting people to access community health services.
Prior to the inspection we looked at information we held about the service. We reviewed our previous inspection records. We looked at information received from local authority commissioners and the statutory notifications the provider had sent to us. Notifications are changes, events or incidents that providers must tell us about.
We spoke with eleven people living at the service, seven relatives and six staff. We also spoke with three health professionals. Not all the people who lived at Smalley Hall Care Home were able to fully communicate verbally with us at the time of our inspection. Therefore, we used the Short Observational Framework for Inspection (SOFI), to capture the experiences of people. SOFI is a way of observing to help us understand how people experience care.
We observed how staff supported people living at the service and reviewed three peopleâs care records. We reviewed other records relating to the care people received. This included some of the providerâs audits on the quality and safety of care, medicine records and staff recruitment and staff training records.
Last updated 12:59:53 27th Mar 2017 - Update Now
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