Snowdrop House, a new purpose-built care home in Ware, delivers a full range of care services from residential to nursing care for older people, as well as short-term respite care and specialist care for people living with dementia.
The care home combines high quality, personalised care with the latest luxury facilities, with a cinema, café and hair salon all located on the ground floor. Each of the 70 bedrooms comes with its own en-suite wet room, flat-screen TV, adjustable profile bed and 24-hour nurse call system. Many of the rooms on the ground floor also have their own patio doors, opening directly onto the secure, landscaped garden.
The dedicated team supports residents to continue enjoying a range of daily group and one-to-one activities, all tailored to their hobbies and interests. Residents are encouraged to play a part in life at Snowdrop House and can keep busy with light tasks both indoor and outdoor; from gardening, to laying the table for lunch.
These checks were carried out under the inspection model that CQC have used since 2009. These will gradually be replaced by the CQC's new ratings (see below).
All standards were being met when the CQC inspected the service. If this service has not had a CQC inspection since it registered with the CQC, judgement may be based on the CQC's assessment of declarations and evidence supplied by the service.
At least one standard in this area was not being met when the CQC inspected the service and the CQC required improvements.
At least one standard in this area was not being met when the CQC inspected the service and the CQC have taken enforcement action.
New inspection ratings
The CQC are moving to a new inspection model and rate services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding – the service is performing exceptionally well.
Good - the service is performing well and meeting the CQC's expectations.
Requires improvement – the service isn't performing as well as it should and the CQC have told the service how it must improve.
Inadequate – the service is performing badly and the CQC have taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended – there are some services which the CQC can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by the CQC and will be published soon.