Registered Manager: Wendy Etto
Provider Name: Mr. Liakatali Hasham
Care home beds: 34
Offering an exclusive, individual lifestyle, St Catherine’s Manor Nursing Home is beautiful Georgian Mansion set in landscaped gardens. Conveniently located close to Guildford town centre, in the quaint village of Artington, St Catherine’s Manor enjoys magnificent views of the surrounding Surrey countryside. Our home has been sympathetically restored to provide luxurious, yet comfortable living. Here, it is our aim to transform people’s lives through the delivery of high quality services in a friendly, home-like environment.
Set in a quiet location, in its own beautifully landscaped gardens, St Catherine’s Manor Nursing Home has a combination of luxurious, single en-suite rooms, and larger, companion rooms for those wishing for company. Many of our well-appointed bedrooms enjoy glorious views of the gardens below and surrounding Surrey countryside. Our residents can choose to have personal, flat-screen TVs with Freeview and direct dial telephones in the comfort of their bedroom.
Using a “person-centred” approach based on leading theory in current Dementia practice, we work with families, to create a Life Story for each resident. This allows us to get to know each individual’s personal history whilst helping to revisit memories and experiences of by-gone eras. This, coupled with the superior care delivered by our registered manager and dedicated team of nurses and health care staff, ensures that all residents receive 24-hour care and support whilst maintaining privacy, choice, dignity and independence.
Our team, consisting of the Home Manager and carefully selected registered and auxiliary nurses, work alongside our doctors and consultants to ensure the best quality of life for our residents. Excellence in the provision of care and services is achieved through continuous training from external experts and quality improvement.
- Individually tailored activities and outings
- On-going Palliative Care training
- Choice of lounges
- Freshly prepared meals catering for individual diets
- Hairdressing salon and nail bar
- Residents’ computer, fully equipped with webcam & Skype
- Choice of single, en-suite rooms
- Option of direct dial telephones and flat screen TVs
- Within easy reach of Guildford Town Centre
Fees Guide: From £925 per week
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 30 August 2017 and was unannounced. The inspection was carried out by two inspectors and an expert by experience. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of care service.
Prior to the inspection we looked at notifications which we held about the organisation. Notifications are events which have happened in the service that the registered provider is required to tell us about, and information that had been sent to us by other agencies.
During our inspection we observed care in the home and spoke with the registered manager, the provider, a visiting healthcare professional and five members of staff. We spoke with two people who used the service and nine relatives. As many of the people living at St Catherineâs Manor were unable to share their experience with us we used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us.
We looked at seven people's care plans and records relating to peopleâs care including care plans, risk assessments and daily notes. We reviewed a range of documents which related to how the home was managed including accident and incident forms, policies and procedures, training records, quality assurance monitoring and health and safety monitoring.
Last updated 01:59:09 17th Jan 2018 - Update Now
To view the latest inspection report compiled by the CQC please click here »