Registered Manager: Gwyther, Gillian
Provider Name: Ascot Residential Homes Limited
Care home beds: 25
St Christopher’s offers modern residential care in a historic setting.
Set within acres of stunning woodland and sculpted gardens, St Christopher’s is a beautiful home for up to 25 people.
The care and support provided by our residential team enables our residents to enjoy an extremely social, independent lifestyle – all under the watchful eye of our experienced team of carers and nursing staff.
Established in 1980, the history of the home is still very much in evidence. The picturesque gardens, ornate period features and vaulted ceilings create a unique and tranquil atmosphere that is appreciated and enjoyed by residents and staff alike.
St Christopher’s may be a historic setting, but it still benefits from extremely modern amenities to ensure residents enjoy a fulfilled and stimulating environment.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection was carried out on 12 and 13 September 2016 and it was unannounced. One inspector and an expert by experience carried out the inspection. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of care service.
Before the inspection the registered manager completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We looked at the PIR and at all the information we had collected about the service. This included previous inspection reports and information received from health and social care professionals. We also looked at notifications the service had sent us. A notification is information about important events which the service is required to tell us about by law.
During the inspection we spoke with seven people who use the service and four relatives. We spoke with the registered manager and the provider. We received feedback from four care assistants, two senior care assistants, a team leader, the home manager, an activities coordinator, a volunteer, a kitchen assistant and the chef. We observed interactions between people who use the service and staff during our inspection. We spent time observing lunch in the dining room. As part of the inspection we requested feedback from health and social care professionals.
We looked at three people's care plans and associated documentation. We looked at the recruitment files for five members of staff, staff training and staff supervision log. Medicines administration, storage and handling were checked. We reviewed a number of documents relating to the management of the service, for example, audits, the utility service certificates, risk assessments, the complaints and compliments records and incidents records.
Last updated 03:39:23 18th Jan 2018 - Update Now
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